You can delete the data EcomGini holds about you at any time. Choose the option that fits you.
If you are a business using EcomGini
- Email hello@ecomgini.com from the email address of your EcomGini account with the subject “Delete my data”.
- We confirm your identity and tell you exactly what will be deleted.
- Within 7 days we delete your account, connected page tokens, conversations, customers, orders, leads, products, files and team accounts. Backups are cleared within 60 days.
- We send you a confirmation when deletion is complete.
If you messaged a business that uses EcomGini
- Ask the business to delete your conversation and details, or
- Email hello@ecomgini.com with the business name and the name or phone number you used. We will delete your data from that business’s EcomGini account and confirm to you.
Remove EcomGini from Facebook
- Go to Facebook Settings & privacy → Settings → Business integrations (or Apps and websites).
- Find EcomGini and select Remove.
- This stops EcomGini from receiving new data. To delete data already received, also follow one of the options above.
What may be kept
Billing and tax records may be kept as long as the law requires. They do not contain your conversations.
Contact
hello@ecomgini.com · +880 1601 787 786 · IT Pal Solutions, 50 Nayapara Road, Mymensingh 2200, Bangladesh.